01395 222900 [email protected]

Testimonials

 

“I was very impressed with the carpet cleaning service provided by Dennis Mitchell. He was punctual, courteous, friendly and polite and used his truck mounted cleaning machine with amazing results.

My carpets look like new again! He worked methodically and meticulously throughout and there was no disruption whatsoever thanks to the truckmount. I was therefore not required to provide endless hot water or waste disposal facilities as I’ve done in the past with traditional cleaning equipment.

Thanks Dennis for your professionalism and hard work. I’ll definitely use your services again in the future.”

Gerry Kennedy

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9 entries.
John and Rosemary J John and Rosemary J from Exmouth wrote on 13th May 2024 at 9:55 pm
Dennis came to clean our through lounge, hall stairs , landing and office and one arm of the sofa where hubby reads the paper . The carpets haven`t been cleaned since before Covid - they are beige !!! eek !!! (not the best for a hall) but all the areas have come up amazingly. He said once fully dried they will look even lighter. As other people have mentioned Dennis is a proper gentleman, we discussed again what needed to be done and I said to him we would keep out of his way. The hall was hard work seeing as that area has the most traffic but that has come up so well. We don`t want to take off our plastic shoes for fear of dirtying the carpets again. We can truthfully say we have no hesitation in recommending Dennis of Better Carpet Care to anyone who needs to make their carpets look and smell fresh and clean and also more fluffy. Thank you Dennis for your hard work this afternoon.
Dennis came to clean our through lounge, hall stairs , landing and office and one arm of the sofa where hubby reads the paper . The carpets haven`t been cleaned since before Covid - they are beige !!! eek !!! (not the best for a hall) but all the areas have come up amazingly. He said once fully dried they will look even lighter. As other people have mentioned Dennis is a proper gentleman, we discussed again what needed to be done and I said to him we would keep out of his way. The hall was hard work seeing as that area has the most traffic but that has come up so well. We don`t want to take off our plastic shoes for fear of dirtying the carpets again. We can truthfully say we have no hesitation in recommending Dennis of Better Carpet Care to anyone who needs to make their carpets look and smell fresh and clean and also more fluffy. Thank you Dennis for your hard work this afternoon.... Collapse
Keith Knight Keith Knight from Newton Poppleford wrote on 8th November 2023 at 4:12 pm
What a lovely man! Couldn't have had better service. Never mind the big companies sometimes 'Small is best' !
What a lovely man! Couldn't have had better service. Never mind the big companies sometimes 'Small is best' !... Collapse
Jenni Thompson Jenni Thompson from Taunton, Somerset wrote on 17th September 2023 at 11:19 am
After purchasing a used static lodge near Sidmouth I asked Dennis to come along and clean the carpets and upholstery. He was very helpful in giving me an ETA on the day, arriving promptly and bringing what looked like ‘state of the art ‘ equipment! I was absolutely delighted with the results…..everything came up like new and smelt clean and fresh. I would highly recommend Dennis ……not only did he do an excellent job, he was a very nice person too!
After purchasing a used static lodge near Sidmouth I asked Dennis to come along and clean the carpets and upholstery. He was very helpful in giving me an ETA on the day, arriving promptly and bringing what looked like ‘state of the art ‘ equipment! I was absolutely delighted with the results…..everything came up like new and smelt clean and fresh. I would highly recommend Dennis ……not only did he do an excellent job, he was a very nice person too!... Collapse
Marc Marc from Ottery St Mary wrote on 28th June 2023 at 9:25 am
Dennis was brilliant, prompt, professional and really pleased with the whole process. Thank you.
Dennis was brilliant, prompt, professional and really pleased with the whole process. Thank you.... Collapse
Neil Tappenden Neil Tappenden from Sidmouth wrote on 23rd May 2023 at 8:43 am
Dennis responded promptly to my telephone message and adapted to fit in around my schedule. Highly efficient, organised and professional operation, with superb results on the day. I would certainly recommend him to anyone else.
Dennis responded promptly to my telephone message and adapted to fit in around my schedule. Highly efficient, organised and professional operation, with superb results on the day. I would certainly recommend him to anyone else.... Collapse
Heather Bates Heather Bates from Exmouth wrote on 25th January 2023 at 5:03 pm
Dennis did a great job cleaning my elderly relative's carpets. He was very good in communicating with me and my relative felt very comfortable with the whole process. The carpets look so much better and I wouldn't hesitate in recommending Dennis or using his services again, thank you.
Dennis did a great job cleaning my elderly relative's carpets. He was very good in communicating with me and my relative felt very comfortable with the whole process. The carpets look so much better and I wouldn't hesitate in recommending Dennis or using his services again, thank you.... Collapse
Sally and Barry Lonergan Sally and Barry Lonergan from Sidmouth, Devon wrote on 28th March 2022 at 5:37 pm
We would have no hesitation in highly recommending Dennis Mitchell. Dennis is professional, courteous and polite, very thorough and skilled in his work. His Company is called Better Carpet Care but we feel it should be called BEST CARPET CARE! Our carpets look like new again. Sally and Barry Lonergan
We would have no hesitation in highly recommending Dennis Mitchell. Dennis is professional, courteous and polite, very thorough and skilled in his work. His Company is called Better Carpet Care but we feel it should be called BEST CARPET CARE! Our carpets look like new again. Sally and Barry Lonergan... Collapse
David David from Exmouth wrote on 8th January 2022 at 1:45 pm
Thanks to Dennis for arranging to clean our carpets before we moved our furniture into our new house. It was such a relief to have fresh clean carpets, which came up like new. Very prompt and professional. We would recommend bettercare carpets.
Thanks to Dennis for arranging to clean our carpets before we moved our furniture into our new house. It was such a relief to have fresh clean carpets, which came up like new. Very prompt and professional. We would recommend bettercare carpets.... Collapse
Ian and Gale Ian and Gale from Exmouth wrote on 15th December 2021 at 3:35 pm
Dennis came at appointed time and in 2 hours brought our expensive carpeting back to look almost as new as the day about 9 years ago that it was laid. Large lounge, hall stairs and landing and one bedroom. Stains from food spillage and dirty footwear disappeared to our disbelief and the texture of the wool carpet bounced back again . Compression from castors and chair legs was brought out completely. A really good job thank you Dennis and well worth the very reasonable quotation - and no extras. Dennis you are an expert at your job and so courteous with it.
Dennis came at appointed time and in 2 hours brought our expensive carpeting back to look almost as new as the day about 9 years ago that it was laid. Large lounge, hall stairs and landing and one bedroom. Stains from food spillage and dirty footwear disappeared to our disbelief and the texture of the wool carpet bounced back again . Compression from castors and chair legs was brought out completely. A really good job thank you Dennis and well worth the very reasonable quotation - and no extras. Dennis you are an expert at your job and so courteous with it.... Collapse

“Thank you for coming along and cleaning the carpets before we moved in. I am very very pleased that I used your services as the carpets look and feel great. I am also very happy that I also asked you to clean our multicoloured rug – it hasn’t looked as good as it does now since we bought it 12 years ago!

I shall keep your details in memory, should we ever need carpet cleaning again I shall be in touch.”

S. Hughes, Woodbury, EX5

“I highly recommend Better Carpet Care. My carpets after cleaning look brand new even the toughest stains have been removed from a cream carpet, well worth the extra cost of having a professional job.”

Mrs Murphy, Sidmouth

“After our tenants left we thought we’d have to have new carpets, they were that bad. Dennis Mitchell however did what can only be described as an amazing job to our carpets, getting out marks I simply thought Impossible”

Mrs Cooke, Woodbury, EX5

“Happy to recommend Dennis Mitchell of Better Carpet Care to anyone, we’ve been using him for over 15 years to maintain the carpets and upholstery. I have to say he’s provided top class service every time”

John Waites, Topsham, EX3

“I am writing to thank you wry much for the thought and consideration you gave us whilst cleaning our bedroom carpets. There was no inconvenience to us and the carpets were dry very much quicker than I would ever have thought possible”

Sheila Anniss, Exmouth

“You did a marvellous job with my carpets – many thanks Indeed. The pile has now been revived so ifs almost like walking on air, and makes the whole house look lighter and brighter”

Joan King, Ottery

“We are delighted to recommend Better Carpet Care without reservation, they are meticulous and very thorough in everything they do.”

Charles Abram, St Peters School, Lympstone

“A first class job! Dennis was so efficient, professional, and very helpful, therefore I have no hesitation in using him again”

J P McCarthy, Honiton

“Thank you very much for cleaning the carpets at Dial House. I was very pleased with the results”

J. Smith, Budleigh Salterton, EX9

We have 25 years of experience

Even if you don’t choose us, please make sure that the company you engage has lots of experience and proper insurance to cover items being worked on (not just the usual much cheaper insurance for their tools and Public Liability which won't help them or you in the event of a claim for damage to your carpet or upholstery). And don't be afraid of asking them to prove membership of the NCCA (National Carpet Cleaners Association) which only admits operators who have proved their competence and industry specific knowledge, with annual proof of the special 'Goods being worked on' insurance cover.

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